Privacy Policy

Last updated: 02.11.2025
Applies to: www.dobrateh.eu

1. Introduction

DobraTeh d.o.o. (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and what rights you have under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data We Collect

We may collect the following categories of personal data:

• Contact details – name, email address, phone number, or other information you provide through contact forms.
• Business information – company name and related business details, if applicable.
• Usage data – IP address, browser type, device information, operating system, time and date of visits, pages viewed, and referring URLs.
• Marketing preferences – if you subscribe to our newsletter or request promotional materials.

All personal data is collected either directly from you (e.g., form submissions) or automatically via cookies and similar technologies.

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To respond to inquiries and provide customer support (legal basis: performance of a contract or pre-contractual measures).
• To send newsletters or promotional content if you have subscribed (legal basis: consent).
• To improve our website, analyze user behavior, and ensure technical functionality (legal basis: legitimate interest).
• To comply with legal obligations (legal basis: legal compliance).

4. Data Sharing

We do not sell, rent, or trade your personal data.
However, we may share your information with:

• Service providers – such as hosting platforms, analytics providers, or email delivery services that support our operations.
• Public authorities – where required by law.
• Business partners – only when necessary and with your explicit consent.

All third-party processors are contractually bound to keep your data secure and to use it only for specified purposes.

5. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through approved legal mechanisms such as Standard Contractual Clauses or other safeguards recognized by the European Commission.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While no system is completely secure, we continuously monitor and improve our data protection measures.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

You have the following rights under GDPR and other applicable laws:

• The right to access your personal data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion (“right to be forgotten”).
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time (without affecting the lawfulness of prior processing).
• The right to lodge a complaint with your national Data Protection Authority.

To exercise any of these rights, please contact us at info@dobrateh.eu.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and personalize content.
You can manage or disable cookies in your browser settings. Please note that disabling some cookies may affect website functionality.
For more information, please refer to our Cookie Policy (if available).

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. Any updates will be posted on this page with a revised “Last updated” date.
In case of significant changes, we may notify you directly (for example, by email or a site notice).

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

DobraTeh d.o.o.
Kettejeva ulica 5
2314 Zgornja Polskava – Slovenska Bistrica
Slovenia
Email: info@dobrateh.eu
Phone: +386 69 842 848